Privacy & Cookie Policy.

Your security and data is important to us. Here at Vicki Igbokwe Coaching (“We” or “Us”) is committed to protecting your privacy.

This Privacy Policy explains why and how we collect and process your personal data as you use www.vickiigbokwe.com and the service that is provided to you.

We will look at this Privacy and Cookie Policy from time to time, making any relevant changes so recommend that you check this page to ensure you are happy with updates that are made. By visiting this site and any of our associated sites you are consenting and agree to be bound by our Terms and Conditions, Privacy Policy and Cookies Policy.

You must not use this site and our associated sites if you do not agree with these Terms and Conditions, Privacy Policy or Cookies Policy.

Please direct any questions about this Policy to support@vickiigbokwe.com. The terms “we”, “us”, “our” and “Vicki Igbokwe”, “Vicki Ozoagu”’, “Vicki Igbokwe Coaching”, refers to Vicki Igbokwe-Ozoagu.

The term “Site” refers to vickiigbokwe.com and all associated sites connected to it.

The term “user,” “you” and “your” refers to all site visitors, readers, members, customers, clients and any other users of the site.

By using the Site or Service and/or ordering a product from the Site, you agree to this Privacy Policy, without modification, and acknowledge reading it.

How We Collect Your Information.

We collect information from you when you visit and use our website, for example contacting us about our services or products, registering to contact us or signing up to receive one of our newsletters.

The Type Of Information We Collect From You.

We may collect the following data from you when you use our services or products:

Cookie date when you use our site vickiigbokwe.com (check out our COOKIE POLICY for more info)

  • Name

  • Organisation (if applicable)

  • Address

  • Phone number

  • Email address

How We Use Your Information

The personal information you supply is used to respond to your enquiries, to take any payments made via the site, to manage the work we do for you and to keep you informed of services that we think will be of interest to you based on what you have told us. This includes:

  • Processing payments you have made.

  • To carry out any services coming from any contracts we have entered into with you.

  • To notify you of any changes to our services, products or this site.

  • To send you marketing communications that may be of interest to you that you have requested.

We review our retention periods on a regular basis for personal information. This means we will hold your personal information on our systems for a period of time that we deem necessary for the service and/or product we are providing you.

How We Share Your Information.

We will use your information for Vicki Igbokwe Coaching and all associated sites for us and only share it where you have given your express consent or have requested we do so.

Exceptions to this are:

Third Party Service Providers working on our behalf.

We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process payments and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond Vicki Igbokwe Coaching for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

The purpose of collecting your information

We only process your personal information to carry out contractual obligations for purchases of products, services and other contracts you make with us, including administering your contract and managing your account. You may also request us to take steps before entering into a contract e.g. providing a quote.

For legitimate interests including:

  • Where we have or recently had agreed contact with you and may wish to contact you about services, events, products and/or news about Vicki Igbokwe Coaching. You will be able to unsubscribe from further contact.

  • For surveys, market research and developing statistical data that allow us to better serve the business and personal development community. Your information will be anonymised (or not capable of identifying you) in any final reports.

  • To send you marketing communications.

You have the “right to object” to all legitimate interests relating to you.

You can withdraw your consent at any time and we will work to activate it within one month or sooner of the request. Please note that withdrawal of consent from one activity does not mean withdrawal from other activities you’ve given consent to. Withdrawal of consent may also affect what we can do for you.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive news or direct marketing communications from us about our transformational services and products, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: support@vickiigbokwe.com

18 or Under

We are concerned to protect the privacy of children aged 18 or under. If you are aged 18 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

Security precautions in place to protect the loss, misuse or alteration of your information

If you make a purchase of a service or product from us, your card information is not held by us, it is collected by third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer or on the search bar at the top of your browser.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Links to our associated website (Vicki’s Portfolio Site) are covered by our privacy and cookies policy.

Web browser cookies

What is a Cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on our website. However, you can change your cookie settings at any time.

During the course of any visit to our website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

How do you use cookies?

Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. We use this type of information to help improve the services we provide users.

Other information collected from web browsers

Your web browser may also provide us with information about your device, such as an IP address and details about the browser that you are using. This can also include your device’s location through the web-browser. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to the website and this may be captured by performance cookies.

If you have any concerns about the way that we use cookies or respect your settings, then please contact us at support@vickiigbokwe.com.

Changes to our Privacy and Cookies Policy

This Privacy and Cookies Policy may be updated from time to time so you may wish to check it each time you submit personal information to us. The date of the most recent revisions will appear on this page. If material changes are made to the Privacy and Cookies Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

Contacting us about this Privacy and Cookies Policy

If you any questions or comments about this Privacy and Cookies Policy please contact: support@vickiigbokwe.com.

Last updated: October 2023